SAP Knowledge Base Article - Preview

2801734 - Web Intelligence document hangs or displays no data when opened from Google Chrome version 75.0.3770.80

Symptom

  • In BI 4.2 SP7 ,Opening a Web intelligence Document loads no data in report until we switch to Design tab, other report tabs or Refresh the complete report
  • In BI 4.1,BI 4.2 SP3 , SP4 , SP5 and SP6 , Opening a Web intelligence Document makes the report to Hang
  • Issue is only observed in Google Chrome (version 75.0.3770.80)
  • No Issue observed in IE , Chrome (versions other than 75) and Firefox

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • Web Intelligence (WebI)
  • Google Chrome (version 75.0.3770.80)

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

hang, freeze, spin, blank, white, update, upgrade, patch, hanging, locking, up, webi, chrome, 75, data, frozen, spinning, circle, hourglass, hour glass. hangs, freezing, lock-up, locked-up, locking up, locked, spinning, lock up, locked up, stuck, web intelligence, webintelligence, loading, freezes, browser, , KBA , BI-RA-WBI , Web Intelligence , Problem

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