SAP Knowledge Base Article - Preview

2801567 - "Unable to retrieve data from the datasource. Error: [Bad Gateway]" error appears in SAP Analytics Cloud

Symptom

When opening a story based on HANA Live Connection, the following error appears in SAP Analytics Cloud (SAC):
"Unable to retrieve data from the datasource. Error: [Bad Gateway]"


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Environment

  • SAP Analytics Cloud 2019.8.11
  • Live Data Connection to SAP HANA

Product

SAP Analytics Cloud 1.0 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

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