SAP Knowledge Base Article - Preview

2801202 - The login is from an untrusted domain and cannot be used with Windows authentication

Symptom

  •  While checking the SAP Contact Center logs, you come across the following errors:
    • "The login is from an untrusted domain and cannot be used with Windows authentication"
    • Connection to SQL server or database server.domain.master failed
  • OS Event viewer logs could show an error like : "Failure Reason: Unknown user name or bad password"

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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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