SAP Knowledge Base Article - Preview

2800204 - SSFX-0362: Value file "-" does not start with the UTF-8 byte order mark

Symptom

During the sapinst process for a system installation or system rename, the following error occurred.

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Error occurs when executing command 'changekey' using the command line tool 'rsecssfx'. Return Code is -7

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In the log file sapinst_dev.log, there is the following detailed error.

Example on Windows OS:

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WARNING    <timestamp> (<user>) (startInstallation) [iaxxbjsmod.cpp:83] id=modlib.jslib.childAppReturn
Execution of the command "D:\usr\sap\<SID>\SYS\exe\uc\NTAMD64\rsecssfx.exe pf=\\<hostname>/sapmnt/<SID>/SYS/profile/<file name> changekey -valuefile -" finished with return code -7. Output:
SSFX-0362: Value file "-" does not start with the UTF-8 byte order mark
sequence (0xEF, 0xBB, 0xBF)

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Example on Linux OS:

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ERROR <time stamp> (root/sapinst) (startInstallation) id=nw.ssfs.rsecssfsChangeKeyWithOutput com.sap.sdt.inst.services.util.RsecSSFS
Error occurs when executing command 'changekey' using the command line tool 'rsecssfx'. Return Code is 249, output: SSFX-0362: Value file "-" does not start with the UTF-8 byte order mark sequence (0xEF, 0xBB, 0xBF)

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Environment

Windows and Linux

Product

SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

"Return Code is -7",  rsecssfx,  SSFX-0362: Value file "-" does not start with the UTF-8 byte order mark, LC_CTYPE , KBA , BC-INS-SWPM , Installation with Software Provisioning Manager , Problem

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