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2799399 - setuphadr failed with Error connecting to Adaptive Server Enterprise as '<custer_id>_maint'

Symptom

  • Installing HADR system successfully on the Primary.
  • Installing on the Companion failed with :Error connecting to Adaptive Server Enterprise  as '<custer_id>_maint'.           

    ValidateLocalDREnv   Task Name          Validate Local Disaster Recovery Environment                                                                                                                                                                                                                                             
    ValidateLocalDREnv   Task State         Error                                                                                                                                                                                                                                                                                    
    ValidateLocalDREnv   Short Description  Verify that the local environment is setup and ready for disaster recovery replication setup to run.                                                                                                                                                                                     
    ValidateLocalDREnv   Failing Command Error MessagePRIMARY - Adaptive Server Enterprise - Error connecting to Adaptive Server Enterprise '<hostname>:<port>' as '<custer_id>_maint'
    PRIMARY - Adaptive Server Enterprise - Error connecting to Adaptive Server Enterprise '<hostname>:<port>' as '<custer_id>_maint'  
  • Can't connect to ASE with '<custer_id>_maint' user.
    Msg 4002, Level 14, State 1:
    Server '<SID>':
    Login failed.
    CT-LIBRARY error:
    ct_connect(): protocol specific layer: external error: The attempt to connect to the server failed.
  • Can't connect to RMA with '<custer_id>_maint' user.
    Msg 4294967295, Level 20, State 0:
    Server 'DcTDSHandler', Line 1:
    com.sybase.rs.common.RSNGException: The user name and/or password are invalid for user: <custer_id>_maint
    CT-LIBRARY error:
    ct_connect(): protocol specific layer: external error: The attempt to connect to the server failed. 

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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0
  • SAP Replication Server (SRS) 16.0 

Product

SAP Adaptive Server Enterprise 16.0

Keywords

KBA , BC-SYB-REP , Sybase Replication Server (standalone) , BC-SYB-REP-SAP , Replication with SAP Suite / SAP BW , Problem

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