SAP Knowledge Base Article - Preview

2799071 - Using Service Monitor search returns results for service orders/quotations etc

Symptom

 While using the Service Monitor search you expect the results to all be service orders but service quotations are returned as well.


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KBA , CRM-BTX-BF , Basic Functions for Business Transactions , CRM-BTX , Business Transactions , CRM-BTX-SVO , Service Order , CRM-BTX-SVO-QUT , Service Inquiries / Quotations , Problem

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