SAP Knowledge Base Article - Preview

2798878 - Reminder and Escalations are not working for MCP

Symptom

User has set up Reminder and Escalation for the Manual Control Performance but after triggering the MCP, Escalation is not getting triggered


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Environment

GRC Process Control

Product

SAP Process Control 10.0 ; SAP Process Control 10.1 ; SAP Process Control 12.0

Keywords

Notification, Email, Reminder, Escalation, Agent Determination, MCP, Manual Control Performance , KBA , GRC-SPC-SA , Survey and Assessment , Problem

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