SAP Knowledge Base Article - Preview

2798399 - Service product CSSRV_01 not found in Service Requests and Incidents

Symptom

System sends the message "Service product &1 not found" when service requests or incidents are created in S4HANA Customer Management.

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Environment

SAP S/4HANA for Customer Management

Product

SAP S/4HANA 1809 ; SAP S/4HANA for customer management all versions

Keywords

CRM_SRQM_COMMON 002, , KBA , CRM-S4-SRV-SRQ , S4CRM: Service Request , CRM-S4-SRV-SVO , S4CRM: Service Order , How To

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