SAP Knowledge Base Article - Preview

2796483 - "Agent XXX already connected" error when attempting to login to the Desktop Agent

Symptom

When attempting to open the Desktop Agent the below error is encountered:

AgentAlreadyConnected.png

"Can't properly Setup a Tenant Socket

Reson: Bad value for member "code". Wanted value: "OK".

Actual value: "NotAuthorized" Label is: Agent

XXXXXX-XXXXXX-XXXX already connected"


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Environment

SAP IRPA Factory

Keywords

Factory, Logon, Desktop Agent, error, open connection, NotAuthorised, already launched , KBA , CA-ML-IPA , IPA , Problem

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