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2794194 - ST03 no data with error "System Failure: Name or password is incorrect (repeat logon)" in report SWNC_TCOLL_LOG

Symptom

  • No new data is being collected for ST03 / ST03N.  i.e. No data is being collected for any instance (not just a problem for TOTAL data).
  • There are no logs in ST03 that can be checked.
  • STAD data is working OK.
  • You are running the SAP_COLLECTOR_FOR_PERFMONITOR job with a user that is copied from DDIC, or other user with the same authorizations as DDIC.
  • All of the checks and notes of KBA 2369736 appear to be in place or do not seem to resolve the issue:
    • 2369736 - Troubleshooting missing data in ST03N/ST03

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Keywords

KBA , BC-CCM-MON-TUN , Workload Monitoring Tool , Problem

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