SAP Knowledge Base Article - Preview

2793675 - Where can changes between SAP Contact Center release be reviewed

Symptom

  • You are planning to upgrade to a later release
  • Business would like to understand what changes have taken place between releases
  • You have a specific concern and would like to know what new features or bugs have been address in a particular Feature Pack (FP) release

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Environment

SAP Contact Center 7.0

Product

SAP Business Communications Management 5.5 ; SAP Contact Center, on-premise edition 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications, release notes , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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