- You are planning to upgrade to a later release
- Business would like to understand what changes have taken place between releases
- You have a specific concern and would like to know what new features or bugs have been address in a particular Feature Pack (FP) release
SAP Contact Center 7.0
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications, release notes , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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