SAP Knowledge Base Article - Preview

2793644 - How to access attachments in Solution Manager after update to support 250 MB attachments

Symptom

  • Accessing SAP OSS attachments via URL without logging in
  • Attachments are not in the Attachment assignment block but appear as a URL in Information from SAP text assignment block
    Attachment Text Assignment block.png
  • Attachments accessible through SAP Launchpad requires user logon

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Environment

SAP Solution Manager 7.20

Product

SAP Solution Manager 7.2

Keywords

Incident management, ITSM , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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