SAP Knowledge Base Article - Preview

2793268 - Job REFRESH_ADMIN_DATA_FROM_ (CONT.) is repeatedly scheduled and executed hourly throughout the day

Symptom

In general the subsequent job REFRESH_ADMIN_DATA_FROM_ (CONT.) will be scheduled three times a day to retrieve different types of data from SAP backend system. However you notice that this job is scheduled to run 24 times everyday and no any information is retrieved from SAP.

job scheduling status.png

The job log repeats the same text as below,

Job started
Step 001 started (program AI_SC_HANDLE_BACKEND_RESPONSE, variant REFRESH_READ_O, user ID SOLMAN_BTC)
Check response from SAP...
Look for Application Action: RECEIVEINSTALL_RP
No new data has been retrieved from SAP Backend.
Background job REFRESH_ADMIN_DATA_FROM_ (CONT.) for checking response has been scheduled.
Job finished

also, Solution Manager system is configured in multi-customer scenario as described in KBA 2499200.


Read more...

Environment

SAP Solution Manager 7.2 SP07 and higher

Product

SAP Solution Manager 7.2

Keywords

WS_RM;CO_SISEHUB_MI_O_AS_PUT_EXTERNA;Wrong message type;CreateSequenceResponse;Multi Customer Scenario:looping , KBA , SV-SMG-SVC , Administration of Service Connections with Solution Manager , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.