SAP Knowledge Base Article - Preview

2793198 - Kerberos supported encryption type in Local Group Policy

Symptom

  • Windows AD manul logon has been configured correctly according to KB 1631734, but the following error has been output when logging on to BILaunchpad using Windows AD authentication.
    "Account Information Not Recognized: The Active Directory Authentication plugin could not authenticate at this time. Please try again. If the problem persists, please contact your technical support department. (FWM 00005)"
  • Windows AD manul logon has been configured correctly according to KB 1631734, but the following error has been output when logging on to Central Configuration Manager(CCM).
    "Internal Error"
  • Windows AD SSO has been configured correctly according to KB 1631734, but the following error has been output in Tomcat stderr.log.
    com.crystaldecisions.sdk.exception.SDKException$InvalidArg: The argument has an invalid value null (FWM 02024)

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • Microsoft Active Directory 2008 and above

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

FWM 02024, (FWM 02024), FWM 00005, (FWM 00005), CCM internal error,  AD SSO Windows, kerberos, credential abtained, ventela, Active Directory login, single sign on, sso , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , How To

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