SAP Knowledge Base Article - Preview

2792614 - Content playing on Android but not iOS due to cookie not being handled.

Symptom

When launching content, the content plays just fine in browser and on Android. However, on iOS the content does not play at all. Upon further investigation there is a cookie handling issue that is being seen from the iOS app. This is most commonly seen when content is not fully hosted on the iContent server, and only partially hosted.


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Environment

SAP Learning Managment System

Android

iOS

Product

SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Learning all versions ; SAP SuccessFactors Mobile all versions

Keywords

KBA , LOD-SF-LMS-MOB , Learning Mobile Application , Problem

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