- Some but not all results are displayed in ITSM and Charm dashboards after configuring reporting based on KBA 2432350:
Issues with IT Service & Change and Service Request Analytics
SAP Solution Manager 7.20
IT Service Management Analytics, Service Request Analytics, ITSM and Change Management Dashboard, Change Control Management Analytics , KBA , SV-SMG-SUP-REP , Incident Management Reporting , Problem
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