SAP Knowledge Base Article - Preview

2792446 - Why are all results not returned in ITSM and Charm dashboards? - Solution Manager

Symptom

  • Some but not all results are displayed in ITSM and Charm dashboards after configuring reporting based on KBA 2432350:
    Not all data is returned in dashboard.png
  • Issues with IT Service & Change and Service Request Analytics

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Environment

SAP Solution Manager 7.20

Product

SAP Solution Manager 7.1

Keywords

IT Service Management Analytics, Service Request Analytics, ITSM and Change Management Dashboard, Change Control Management Analytics , KBA , SV-SMG-SUP-REP , Incident Management Reporting , Problem

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