SAP Knowledge Base Article - Preview

2791505 - Server returning 401 error in NW JAVA Support Tool

Symptom

In NW JAVA Support Tool, while getting the latest patches you will get a 401 authentication error-

Exception could be seen as:

com.sap.tools.dc.InvalidUserCredentialException_Exception: Server returned 401. User authentication seemed to be failed.
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

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java.lang.Exception: Error while Getting the Latest Patches!
at sap.com.pst.core.DependencyChecker.getLatestPatch(DependencyChecker.java:203)

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Environment

 SAP NetWeaver Application Server Java

Product

SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

InvalidUserCredentialException_Exception , User authentication , Server returned 401, 401 , AS Java, NW Support Tool, Password Reset , SAP Market Place, SAP ONE Support Launchpad, S- User ID , Credentials, java.lang.Exception , com.sap.tools.dc.InvalidUserCredentialException_Exception , Latest Patches , Error, Getting Latest Patches , User authentication seemed to be failed , sap.com.pst.core.DependencyChecker.getLatestPatch ,Error while Getting the Latest Patches , sun.reflect.NativeConstructorAccessorImpl , KBA , BC-JAS-COR , Enterprise Runtime, Core J2EE Framework , Problem

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