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2790905 - An install is already running at this location on Linux in BI 4.x while performing update

Symptom

  • Error: An install is already running at this location appears even though no other SAP Business Objects Business Intelligence Platform installs are running.
  • Following messages appear in setupengine.log

ERROR: Install already in Progress.
An install already running at this location. 
Detected another engine running using the same root folder. Aborting...


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Environment

Business Object Version (Support Pack Level and Patch): BI 4.x

Server OS (SP Level): SUSE Linux Enterprise Server 11

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

Installer, Installer already running, 4.1, 4.2, mutex, linux, 4.x, Installer stuck, Install already in Progress , KBA , BI-BIP-INS , Enterprise (BI platform) installation, upgrade, patching , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , Problem

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