SAP Knowledge Base Article - Preview

2789209 - Failed to logon BI system as CMS failed to startup successfully

Symptom

  • Failed to logon BI system from Central Management Console(CMC) and Central Configuration Manager(CCM)
  • CMS.exe exists in task manager but no other BI services shows up in task manager.
  • No speicial error in trace log.
  • Cleaned the Auditing folder but no help
  • Restarted Sybase database but no help.
  • Can not get the prompt @ when try to start CMS in console mode (KBA 1828536) which means the CMS can not start up completely and successfully.

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Environment

  • SAP BusinessObjects Business Intelligence(BI) 4.1
  • Windows
  • Sybase ASE for CMS database and Audit database

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

login logon startup , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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