SAP Knowledge Base Article - Preview

2787056 - SAP Marketing - Trigger Based Campaign not Executed

Symptom

A trigger based campaign is not executed although trigger interactions are uploaded to SAP Marketing.


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Environment

  • SAP Marketing Cloud Edition
  • SAP Marketing OnPremise starting with release 1709 SP01

Product

SAP Hybris Marketing 1709 ; SAP MARKETING 1909 ; SAP Marketing 1809 ; SAP S/4HANA CLOUD 1911 ; SAP S/4HANA CLOUD 2002 ; SAP S/4HANA Cloud 1902 ; SAP S/4HANA Cloud 1905 ; SAP S/4HANA Cloud 1908

Keywords

Trigger based campaign, trigger interaction, timestamp, marketing area Triggerbasierte Kampagne, Ereignisgesteuerte Kampagne, Kampagnen Trigger, Interaktionen, Zeitstempel, Marketingbereiche , KBA , CEC-MKT-CPG-EXE , Campaign execution , CEC-MKT-CPG , Campaign , Problem

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