SAP Knowledge Base Article - Preview

2785878 - IBP: Configuration issues - Incident prioritization

Symptom

Judging the right priority for SAP IBP Configuration incidents.

To ensure healthy service levels for all our customers, the priority of incidents is judged based on the Business Impact of the issue.

This KBA outlines the principles which should be used for determining the priority of IBP Configuration incidents, which cover the following components:

  • SCM-IBP-CNF-ACT - IBP Activation
  • SCM-IBP-CNF-API -  IBP APIs for Model Configuration
  • SCM-IBP-CNF-ATT -  IBP Attributes App
  • SCM-IBP-CNF-DMT - IBP Transport of Data Model
  • SCM-IBP-CNF-EDS - IBP External Data Source Configuration
  • SCM-IBP-CNF-KFC - IBP Key Figure Calculations App (Fiori App only)
  • SCM-IBP-CNF-MD -  IBP Master Data Types App
  • SCM-IBP-CNF-MOC - IBP Configuration App (Old App)
  • SCM-IBP-CNF-PAR - IBP Planning Areas App
  • SCM-IBP-CNF-RC -   IBP Reason Codes App
  • SCM-IBP-CNF-SMC - IBP Sample Planning Area Content
  • SCM-IBP-CNF-SME - IBP Sample Model Entities App
  • SCM-IBP-CNF-TP -   IBP Time Profiles App

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Environment

  • SAP Supply Chain Management (SCM)
  • SAP Sales and Operations Planning (SCM-SOP)
  • SAP Integrated Business Planning (SCM-IBP)

Product

SAP Integrated Business Planning all versions

Keywords

Priority, assessment, judge, Business Impact, IBP, prioritization, VH, high, configuration, activation, transport , KBA , SCM-IBP-CNF , IBP Configuration , SCM-IBP-CNF-TP , IBP Time Profiles App , SCM-IBP-CNF-ACT , IBP Activation , SCM-IBP-CNF-API , IBP APIs for Model Configuration , SCM-IBP-CNF-ATT , IBP Attributes App , SCM-IBP-CNF-DMT , IBP Transport of Data Model , SCM-IBP-CNF-EDS , IBP External Data Source Configuration , SCM-IBP-CNF-KFC , IBP Key Figure Calculations App (Fiori App only) , SCM-IBP-CNF-MD , IBP Master Data Types App , SCM-IBP-CNF-MOC , IBP Configuration App (Old App) , SCM-IBP-CNF-PAR , IBP Planning Areas App , SCM-IBP-CNF-RC , IBP Reason Codes App , SCM-IBP-CNF-SMC , IBP Sample Planning Area Content , SCM-IBP-CNF-SME , IBP Sample Model Entities App , Problem

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