SAP Knowledge Base Article - Preview

2784963 - Platform Search is not working with NAS drive

Symptom

  • Platform Search is not working with NAS drive
  • Indexed document number is always 0
  • Error: Caught exception in platformsearchengine::createFileLock
    java.io.FileNotFoundException: <NAS driver path>/PlatformSearchData/FileLocks/searchApp.lock (Is a directory) 
  • Error: Caught an Exception in while processing Zombies Object for session : xxx Exp Message is No locks available
    java.lang.RuntimeException: No locks available

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • Linux
  • NAS drive

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

KBA , BI-BIP-SCH , BI platform search , Problem

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