SAP Knowledge Base Article - Preview

2784788 - Custom Notification is not Received for CC Role External Email

Symptom

In our workflow, we have defined that a custom email notification should get sent for our CC role type external email. However, the standard email notification is being sent to the external email.


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Environment

SAP SuccessFactors Employee Central - Workflow & Trigger.

Product

SAP SuccessFactors Employee Central 1611 ; SAP SuccessFactors Employee Central 1702 ; SAP SuccessFactors Employee Central 1705 ; SAP SuccessFactors Employee Central 1708 ; SAP SuccessFactors Employee Central 1711 ; SAP SuccessFactors Employee Central 1802 ; SAP SuccessFactors Employee Central 1805 ; SAP SuccessFactors Employee Central 1808 ; SAP SuccessFactors Employee Central 1811 ; SAP SuccessFactors Employee Central 1902 ; SUCCESSFACTORS EC 1905

Keywords

Custom Notification, Email, CC Role, External Email, Standard Template, Not Received, Workflow. , KBA , LOD-SF-EC-WFL , Workflow & Trigger (Rules & XML) , Problem

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