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2784736 - Background Jobs window is sometimes very slow to open. It can take more than 100 Seconds

Symptom

It has been 3 months that we upgraded our GRC Netweaver components from SP 12 to SPS18. Since then, accessing GRC NWBC - Access Management - Background Jobs windows is sometimes very slow to open. It can take above 100 Seconds just to open the window.
 
We the swap parameters since we were swapping on the program, it has been adjusted but we still have the issue. In SM66, the most of the time is being passed in the TBTCO table as read, which is normal since it looks for the background jobs. Why does such a small table (104k entries) take so much time?  The only thing that seems to fix the issue when it happens is to do an update statistic of the TBTCO table but we can't explain why this is fixing the issue.


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Environment

GRC Access Control 10.1

  • Background Jobs

Product

SAP Access Control 10.1

Keywords

KBA , GRC-SAC-ARA , Access Risk Analysis , Problem

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