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2784403 - Data Quality reports are not exported - Data Services

Symptom

  • Data Quality reports are not generated when checking export data quality reports option.
  • The folder structure is created, but no reports are created.
  • When accessing the reports from Data Services Management Console, an error occurs or report is blank.
  • Error in DS Management Console screen when accessing reports: "Logon Error: Listener refused the connection with the following error:
    ORA-12505, TNS:listener does not currently know of SID given in connect descriptor"
  • Error in Reports.log.0 file: "[  SEVERE ] com.crystaldecisions.sdk.occa.report.lib.ReportSDKLogonException:  Logon Error: Listener refused the connection with the following error:
    ORA-12505, TNS:listener does not currently know of SID given in connect descriptor
     ---- Error code:-2147217393 Error code name:dbLogonFailed"
  • Checked and KBA 2311048 has been applied already, error persists.
  • Data Quality reports folder is empty.
  • Job completes successfully.
  • Cannot view reports.

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Environment

  • SAP Data Services
  • Oracle RAC

Product

SAP Data Services all versions

Keywords

DQ, rpt, , KBA , EIM-DS-DQ , Data Services Data Quality , Problem

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