SAP Knowledge Base Article - Preview

2783974 - SAP Marketing - Emails for Provider SAP DI are not delivered

Symptom

You execute an email campaign in SAP Marketing with SAP DI as email service provider. Although there is no error returned in the execution log, and the EMAIL_OUTBOUND interaction is created properly, the emails are not delivered to the recipients.


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Environment

SAP Marketing Cloud

Product

SAP S/4HANA CLOUD 1911 ; SAP S/4HANA CLOUD 2002 ; SAP S/4HANA Cloud 1902 ; SAP S/4HANA Cloud 1905 ; SAP S/4HANA Cloud 1908

Keywords

Email Campaign, not delivered, list-unsubscibe, email address for unsubscribing, follow-up page for unsubscribing Email Kampagne, nicht gesendet, E-Mail-Adresse für Abmeldung, Folgeseite für Abmeldung , KBA , CEC-MKT-CPG-EXE , Campaign execution , CEC-DI , SAP Digital Interconnect (SAP Mobile Services) , CEC-DI-IN , SAP Intelligent Notification 365 , Problem

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