SAP Knowledge Base Article - Preview

2783829 - J2EEGetProcessList FAIL: JsfOpenShm failed: version mismatch

Symptom

The sapstartsrv service cannot retrieve the status of the Java processes.

sapcontrol -nr <instance_number> -function J2EEGetProcessList

J2EEGetProcessList
FAIL: JsfOpenShm failed: version mismatch

sapcontrol -nr <instance_number> -function GetProcessList

GetProcessList
OK
name, description, dispstatus, textstatus, starttime, elapsedtime, pid
jstart, J2EE Server, YELLOW, Status info unavailable,
igswd_mt, IGS Watchdog, GREEN, Running


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Environment

SAP NetWever AS Java

Product

SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

KBA , BC-JAS-SF , Startup Framework , BC-CST-STS , Startup Service , Problem

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