SAP Knowledge Base Article - Preview

2782194 - Custom Email Notification is not Being Sent for an EC Alert

Symptom

A custom email notification is configured in our workflow to be sent for an EC alert rule. The alert is getting created but no email is being sent.


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Environment

  • SAP SuccessFactors Employee Central - Alerts and Notifications.
  • SAP SuccessFactors Employee Central - Workflow & Trigger.

Product

SAP SuccessFactors Employee Central 1611 ; SAP SuccessFactors Employee Central 1702 ; SAP SuccessFactors Employee Central 1705 ; SAP SuccessFactors Employee Central 1708 ; SAP SuccessFactors Employee Central 1711 ; SAP SuccessFactors Employee Central 1802 ; SAP SuccessFactors Employee Central 1805 ; SAP SuccessFactors Employee Central 1808 ; SAP SuccessFactors Employee Central 1811 ; SAP SuccessFactors Employee Central 1902

Keywords

Alert, Email, Workflow, Notification, Custom, Rule, Workflow Email Configuration. , KBA , LOD-SF-EC-ALR , EC Alerts & Notifications , LOD-SF-EC-WFL , Workflow & Trigger (Rules & XML) , Problem

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