SAP Knowledge Base Article - Preview

2781187 - Chinese characters incorrectly displayed in ITSM Smart Form PDF

Symptom

Chinese characters are incorrectly displayed in the ITSM Smart Form PDF sent in a notification email.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

SOLMAN, smartform, smart form, Chinese characters, ITSM, PDF , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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