SAP Knowledge Base Article - Preview

2781061 - Document Generation Email not Triggering

Symptom

Document Generation has been activated  and configured per the KBA & FAQs based on workflow email configuration. however upon testing. It is not triggering  sending email to recipient as expected.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental


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Environment

Employee Central - Document generation

Product

SAP SuccessFactors Employee Central all versions

Keywords

Document Generation Email, Single Sender, Single Recipient, Document Generation Workflow Document Generation Email Not Sent, Document Generation Email Not Received, , KBA , LOD-SF-EC-DOC , Document Generation , Problem

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