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2780674 - (1902) UI Error in Work Permit & National Id (and Other Grid Portlets)


When Users add more than one document (of different type) in Work Permit portlet or in National Id (or Other Grid Portlets) and there's an OnChange (or OnInit Business Rule) to Hide, Show or Set document Values depending on Document type, a UI error is thrown:

"errorId=null, timestamp=null, errorMessage=Cannot read property 'fields' of undefined, errorName=TypeError, server=231sc19bcf05t, versionInfo=Release%3A%20b1902p1e.20190309152301%0A%20%20%20%20Server%3A%20231sc19bcf05t%0A%20%20%20%20Timestamp%3A%202019-03-19T19%3A42%3A37.097%2B0000"

httpsjira.successfactors.comsecureattachment22255892225589_Sales+Demo+Replication+Steps.mp4 - Google Chrome.jpg

This issue appears in any of the following process Manage Pending Hire, Add New Hire Wizard, ESS and MSS.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental"



  •  Employee Central - Personal Information
  •  Employee Central - Employee Information


SAP SuccessFactors Employee Central 1902


ECT-115758, Work Permit Error, Cannot read property 'fields', National Id Error, errorId=null, timestamp=null, errorMessage=Cannot read property 'fields' of undefined, errorName=T , KBA , LOD-SF-EC-LOC , Localization & Country Specifics , LOD-SF-EC-RUL , Business Rules & Event Derivation , Bug Filed

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