SAP Knowledge Base Article - Preview

2780306 - Fail to verify the account with the custom identity provider in SAP Analytics Cloud (SAC)


The following error occurs when you logon into SAP Analytics Cloud (SAC) with a custom identity provider (IDP):

  • Login Error.
  • Fail to login to SAP Analytics Cloud.

In Chrome developer tools, the following error occurs:

  • HTTP 422 error
  • In the response from the IDP to SAC, the assertion below appears as



  • SAP Analytics Cloud


SAP Analytics Cloud 1.0 ; SAP S/4HANA 1610


SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, SAML, SP, Service Provider, 500, 404, HTTP, context , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

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