SAP Knowledge Base Article - Preview

2780227 - User does not receive email to approve/complete documents

Symptom

Users should receive an email when workitem needs approval for SRM documents (Shopping cart, PO, RFx, etc). However, some of the users (or none of them) are not receiving it.


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Environment

  • SAP Supplier Relationship Management (SRM) 7.0 and higher
  • SAP enhancement package for SAP Supplier Relationship Management 

Product

SAP Supplier Relationship Management 7.0 ; SAP Supplier Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP Supplier Relationship Management all versions

Keywords

srm, ebp, workitem, work item, email, e-mail, notification, FORWARD_WI, approval, ppoma_bbp, purchase order, contract, rfx, invoice, , KBA , SRM-EBP-WFL , Workflow , Problem

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