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2779292 - sddone: Input/output error and Errors 823, 694 - SAP ASE

Symptom

  • ASE becomes unresponsive
  • With errorlog reporting messages indicating I/O error:

sddone: write error on virtual disk x block xxxxx:
sddone: Input/output error

  • A variety of further messages may be seen immediately or some time after
  • These can include error 823, 69x and others :

Error: 823, Severity: 24, State: 2
I/O error detected during wait for BUF ... 

Error: 694, Severity: 24, State: 10
An attempt was made to read logical page 'xxx', virtpage 'xxxx' from virtual device '0' for database 'master' (1), object 'syslogins' (33), index 'syslogins' (0), partition 'syslogins_33' (33).
The page was not read successfully. You may have a device problem or an operating system problem.


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Environment

SAP Adaptive Server Enterprise (ASE)

Product

SAP Adaptive Server Enterprise all versions

Keywords

sybase, crash, os issue, inconsistency, operating system problem, EIO , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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