SAP Knowledge Base Article - Preview

2778705 - Excel not opening from IE hyperlink

Symptom

You want to open a document in Excel format from a hyperlink in Internet Explorer, in the following scenarios:

  • an Excel document saved in KM folder
  • document feature in BW template
  • ...

A window pops up asking "What do you want to do with...".

Popup.png

When you click on "Open", nothing happens.

The issue only happens in Internet Explorer, and it works fine in Firefox and Chrome.


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Environment

Internet Exploer 10 or 11

Product

SAP NetWeaver all versions

Keywords

Download Excel, IE, Internet Explorer, Open, no response , KBA , BW-BEX-ET-WJR-EXP , Export Services and Printing , EP-PIN-NAV , Navigation , EP-KM-CM , Content Management , BW-BEX-ET-WJR-ODOC , Document Integration , How To

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