SAP Knowledge Base Article - Preview

2776451 - Payment Information Fields Missing when Adding Second Payment Information Record

Symptom

Customer is facing an issue when adding payment information for users. After adding the first payment method, when adding a second  certain field from the first payment method are missing from the UI, such as Bank Country, Bank, IBAN.

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"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.“


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Environment

Employee Central - Payment Information

Product

SAP SuccessFactors Employee Central all versions

Keywords

Payment Information, Pay Type, Payment Method, Secondary Payment Information Record, Insert new record, Cash, Expenses, Customised Pay type, Fields missing, IBAN, Account Owner, Bank, ECT-116013, ECT-115606 , KBA , LOD-SF-EC-PAY , Payment Information , Problem

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