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2776153 - Analysis Office is not active when opening report from BI Launchpad/CMC using Internet Explorer

Symptom

Analysis Office is not active/visible in Excel when opening a report of type "Microsoft Excel" from BI Launchpad/CMC using Internet Explorer browser.

In the AO traces (recorded by following instructions of SAP note 2129389), we can see the entries below:
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RequestComAddInAutomationService called.
Application.UserControl: False
SupportEmbeddedMode.Value: False
COF Startup is getting cancelled (SetStartupCancelled)
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The issue does not occur when using other browsers or when opening the report of type "Analysis Workbook" from BI Launchpad/CMC.


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Environment

SAP BusinessObjects Analysis, edition for Microsoft Office
SAP BusinessObjects Business Intelligence Platform

Product

SAP Analysis for Microsoft Office all versions

Keywords

disabled, not visible, activating, deactivated, ribbon, available, bip, boe, server, platform , KBA , BI-RA-AO-XLA , Excel Addin , Problem

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