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2773147 - SUM stuck in phase UPDATE-UTL-TABLES-ENTRIES with error in Record current PPMSInstances Step

Symptom

Using SUM 1.0 to upgrade the Solution manager 7.2 system and stuck in phase UPDATE-UTL-TABLES-ENTRIES with below error message:
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[Info ]: Loaded usage type data from data source jdbc/pool/<SID>.
[Info ]: Recorded PPMS data for product SAP SOLUTION MANAGER 7.2 (01200615320900006067) in the database.
Replaced products:
Technical usages:
[Error ]: The following problem has occurred during step execution: java.lang.NullPointerException.
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There is no Product instance and usage types found in file PPMSInstancesPre.html and UsageTypesInfoPre.html
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Detailed information about PPMS products
No PPMS Products were detected on the system.
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Information about Active Usage Types
No active usage types were detected on the system. One possible reason could be that the usage types are no longer in use.
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Check in DIALOG.LOG, the xxx.xml was found instead of the stack.xml.The customer can find which xml file was provided earlier in DIALOG.LOG.
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[Info ]: In dialog TargetOptions the value of variable stack labeled <HTML><BODY><B>Stack configuration file (XML)</B></BODY></HTML> has been set to value of variable true.
[Info ]: In dialog TargetOptions the value of variable inbox labeled <HTML><BODY><B>Manually prepared directory</B></BODY></HTML> has been set to value of variable false.
[Info ]: In dialog INBOXDIR the value of variable INBOXDIR labeled has been set to value of variable X:\XX\xxx.xml.
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Environment

SAP SOLUTION MANAGER 7.2

Product

SAP Solution Manager 7.2

Keywords

UPDATE-UTL-TABLES-ENTRIES,SYSTEM_IDENTITY,execute,system-identity-execute,update-utl-tables-entries,com.sap.sdt.j2ee.services.servicesimpl.UpdateUtlInfoService,class java.lang.NullPointerException, Recorded PPMS data for product SAP SOLUTION MANAGER 7.2, Replaced products , Technical usages , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , Problem

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