SAP Knowledge Base Article - Preview

2772592 - Port range used for call recording at Agent Server is continuously incrementing

Symptom

  • The  ports used for call recording are incremented with each new call recording
  • Business will like to:
    • understand what is the reason for this
    • what are the port ranges used

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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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