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2771856 - The EIM Adaptive Processing Server is running in failed state

Symptom

  • Unable to start the EIM Adaptive Processing Server.
  • The Health check icon is red.
  • The EIM Adaptive Processing Server logs show the following errors.
    Error "com.crystaldecisions.enterprise.ocaframework.ManagedService||invoke(): the service is dead
    com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$AllServicesDown: Unable to find servers in CMS <CMS>:6400 and cluster @<CMS>:6400 with kind cms and service null. All such servers could be down or disabled by the administrator. (FWM 01014)"

    Error "Failed to start service <Service name>"

    Error "Failed to START service <Service name> error code is 65111"

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Environment

  • SAP Data Services
  • SAP Information Steward

Product

SAP Data Services 4.2 ; SAP Information Steward 4.2

Keywords

 EIMAPS, EIM APS , KBA , EIM-IS-SVR , Information Steward - Administration/Server , EIM-DS-SVR , Data Services Administration/Server , Problem

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