SAP Knowledge Base Article - Preview

2771468 - CMS Servers Unable to Start on Linux

Symptom

  • In the BusinessObjects folder in Linux, when running ./startservers to start the CMS server, the following errors will appear:
    • Error:  Starting <Server Name > failed.  Server may not exist. (STU00186)
    • Error description: serverStartLaunch: Unknown error
  • All the files in the BusinessObjects folder have access permissions set under a different user than the user who installed the product

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Environment

  • Linux
  • SAP BusinessObjects Business Intelligence platform 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

failure, stop, restart, command, startservers.sh , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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