SAP Knowledge Base Article - Preview

2768031 - ECF Video Chat is not working

Symptom

There is a blank screen when starting video Chat


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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, WebRTC, browsers, blank, widget, video, chat, text, agent.html, visitor.html, network, proxy , KBA , CRM-CCI , Contact Center Infrastructure , How To

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