SAP Knowledge Base Article - Preview

2767806 - Windows error "Access is denied" when printing with access method C

Symptom

  • Printing fails with access method C.  The spool log shows:
    • The host spool is reproting errors
    • Windows/NT error 5 [\\<print_server>\<printer>]: "Access is denied."
      • Log error.png
  • You are printing to a shared printer or to a printer which is not installed on Windows OS level of the SAP server.
  • The status of the spool may show an error like:  Incorrect (Error Sending Data).
      • Spool status.png

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Environment

Microsoft Windows

Keywords

KBA , BC-CCM-PRN , Print and Output Management , BC-CCM-PRN-DVM , Printer Administration , Problem

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