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2767560 - NameServer TREXNameServer.cpp(09758) : Cannot retrieve master nameserver address !!!

Symptom

Prerequisites:

- Replication is enabled

- The primary site fails to start up

- The following errors can be found in the nameserver traces: 

[55793]{-1}[-1/-1] 2019-02-16 22:36:58.791526 e commlib commlibImpl.cpp(01079) : ERROR/Exception: comm::listen to Host: 127.0.0.1, port: 30001, Error: Error address in use: $msg$, rc=$sysrc$: $sysmsg$
[55793]{-1}[-1/-1] 2019-02-16 22:36:58.791562 e TrexNet Responder.cpp(00340) : can't listen on port <ipAddress>:<port>: (host unknown)

[55793]{-1}[-1/-1] 2019-02-16 22:36:58.791674 f TrexNet Responder.cpp(00609) : exception during change of listen configuration, connectivity might be lost, restart system

[55793]{-1}[-1/-1] 2019-02-16 22:36:58.791725 f Service TrexService.cpp(00561) : FATAL: initialization of communication failed with exception ListenException : cannot bind to handle
info: host unknown
param: 127.0.0.1:30001
[55793]{-1}[-1/-1] 2019-02-16 22:36:58.791749 i Service_Shutdown TrexService.cpp(00609) : Preparing for shutting service down
[55827]{-1}[-1/-1] 2019-02-16 22:36:58.791807 i assign TREXNameServer.cpp(03520) : shutdown
[55827]{-1}[-1/-1] 2019-02-16 22:36:58.915227 e NameServer TREXNameServer.cpp(09746) : Cannot retrieve master nameserver address !!!
[55827]{-1}[-1/-1] 2019-02-16 22:36:58.915241 e NameServer TREXNameServer.cpp(09758) : Cannot retrieve master nameserver address !!!
[55827]{-1}[-1/-1] 2019-02-16 22:36:58.915244 e NameServer TREXNameServer.cpp(09712) : process is terminating -> aborting nameserver retries


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Environment

 Hana 1.0 and 2.0

Product

SAP S/4HANA 1610

Keywords

nameserver; startup; failed; address; in use; retrieve , KBA , HAN-DB , SAP HANA Database , Problem

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