SAP Knowledge Base Article - Preview

2767408 - Java 64bit version support in SAP Contact Center

Symptom

  • You are running SAP Contact Center Feature Pack 13 (FP13) and lower
  • Running the Infrastructure Administrator (IA) and/or the System Configurator (SC) is/are experiences many generic issues
  • These versions only support Java 32bit versions based on the ICL (Compatibility List)
  • Business would like to know if/when Java 64bit version will be supported

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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications, SC, IA, Java support, 32 bit version, 64 bit version , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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