SAP Knowledge Base Article - Preview

2767298 - Installation of NW or Java system fails with syb_dialog_dbsw_already_installed - SAP Business Suite on ASE

Symptom

  • On a Windows host where
    • an ASE is already installed or
    • after a failed previous installation

  • The installation with SWPM of a new NW or Java system fails
  • The instdir_sapinst_dev.log shows error messages:

TRACE ... (startInstallation)
syb_dialog_dbsw_already_installed: registry entry SOFTWARE/SYBASE/Server/SID exist
...
syb_dialog_dbsw_already_installed: Windows Registry includes entries for ASE Server, it is not possible to install an additional ASE instance.


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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7 for Business Suite
  • SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
  • SAP NetWeaver (NW) or Java - All versions

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0 ; SAP S/4HANA 1809

Keywords

KBA , BC-DB-SYB , SAP Business Suite on Sybase ASE Database Platform , Problem

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