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2766328 - SUM: SELSTACKXML_ASK: Stack configuration not useable: The stack configuration is not valid for the system <SID>, inst.-no. <inst. no>

Symptom

  • While performing an upgrade on Software Update Manager (SUM), the following error is seen in phase PREP_INPUT_CHECK/SELSTACKXML_ASK:
    Checks after phase PREP_INPUT_CHECK/SELSTACKXML_ASK were negative!

    Last error code set:
    Stack configuration not useable: The stack configuration is not valid for the
    system <SID> , inst.-no. <installation no.>

    Trouble Ticket Generation
    A trouble ticket and an archive with all relevant log files have been generated.
    Trouble ticket: "/usr/sap/<SID>/SUM/abap/log/SAPup_troubleticket.log"
    Log archive: "/usr/sap/<SID>/SUM/abap/log/SAPup_troubleticket_logs.sar"

    
    
    
    
  • In SELSTACKXMLA.LOG, the following error can be seen:
    2 ETQ373 parameter "EV_MESSAGE" = "The stack configuration is not valid for the system <SID> , inst.-no. <installation no.>"
    4 ETQ399 ... Error reading stack info (rc = 8, reason = "The stack configuration is not valid for the system <SID> , inst.-no. <installation no.>")
    4EETQ399 Stack configuration not useable: The stack configuration is not valid for the system <SID> , inst.-no. <installation no.>
    4 ETQ010 Date & Time: <Date,Time>
    1EETQ399 Last error code set is: Stack configuration not useable: The stack configuration is not valid for
    1EETQ399Xthe system <SID> , inst.-no. <installation no.>
    1EETQ203 Upgrade phase "SELSTACKXML_ASK" aborted with errors ("<Date,Time>")

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Environment

  • Software Update Manager (SUM)
  • Maintenance Planner

Keywords

Stack.xml, Sysinfo.xml, Wrong system, Wrong installation number , KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , BC-UPG-MP , Maintenance Planning Tools , Problem

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