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2766256 - Missing searches and 500 Internal Server Error when executing saved search

Symptom

  • Saved Searches are no longer available in the Web UI.
  • When hitting the Go button where the Saved Searches and Central Searches should be maintained at the top right of the Web UI screen, error occurs: 500 Internal Server Error
  • Also there is a dump triggered in ST22. The dump details:

Runtime Errors GETWA_NOT_ASSIGNED
ABAP Program CL_CRM_CNTR_LAUNCHER_IMPL=====CP
Application Component CA-WUI-SEA

ABAP program "CL_CRM_CNTR_LAUNCHER_IMPL=====CP"

"GETWA_NOT_ASSIGNED"
"CL_CRM_CNTR_LAUNCHER_IMPL=====CP" or CL_CRM_CNTR_LAUNCHER_IMPL=====CM005
"EH_ONSEARCH"

  • The issue started to occur after a system upgrade

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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA
  • SAP Solution Manager 

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP Solution Manager 7.0 ; SAP Solution Manager 7.1 ; SAP Solution Manager 7.2 ; SAP enhancement package 1 for SAP Solution Manager 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

SP08, GETWA_NOT_ASSIGNED, CL_CRM_CNTR_LAUNCHER_IMPL=====CP, CL_CRM_CNTR_LAUNCHER_IMPL=====CM005, EH_ONSEARCH, Solution Manager, Solman, CRM, missing, sp upgrade , KBA , CA-WUI-SEA , Search , CA-WUI-UI , User Interface , SV-SMG-CM , Change Request Management , Problem

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