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2765263 - Configuring Usage Logging in Solution Manager 7.2 when selecting System Specific settings the following error occurs "500 internal server error"

Symptom

  • In Usage Logging when activating the House-keeping settings the following error occurs
    "500 internal server error"

  • ST22 the following dump occurs:

    Runtime Error STRING_OFFSET_LENGTH_TOO_LARGE Except.

    CX_SY_RANGE_OUT_OF_BOUNDS 

        Component Web Dynpro WDC_AGS_CCM_USAGE_LOGGING

        Error Analysis
        An exception has occurred which is explained in more detail below. The
        exception is assigned to class 'CX_SY_RANGE_OUT_OF_BOUNDS' and was not caught
        in procedure

        The termination occurred in ABAP program "/1BCWDY/XXXXXXXXXXXXX==CP",
        in "CHECK_HK_BEFORE_ACTIVATION". The main program was "SAPMHTTP"

        Line Source Code
        >>>>>> lv_field_2 = lv_message_exception+50(50).


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

500 internal server error, usage logging, scmon, Runtime Error, STRING_OFFSET_LENGTH_TOO_LARGE , system, specific, settings , KBA , SV-SMG-CCM , Custom Code Management , Problem

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