SAP Knowledge Base Article - Preview

2764976 - 10: authentication failed: ERR_AUTHENTICATION_FAILED SQLSTATE: 28000

Symptom

  • It is not possible to connect or logon with user SYSTEM to the SYSTEMDB. Even after reseting the SYSTEM user password as per the SAP Note 2554177 - How To Reactivate SYSTEM User
  • The user is not locked and even after reseting a new password and trying to logon with that password via hdbsql, the below errpr message is displayed:
    10: authentication failed: ERR_AUTHENTICATION_FAILED SQLSTATE: 28000
  • In HANA Studio there is only the error Message "invalid user name or password"

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Environment

  • SAP HANA Platform 1.0
  • SAP HANA Platform 2.0

Product

SAP HANA, platform edition 2.0

Keywords

KBA , HAN-DB-SEC , SAP HANA Security & User Management , HAN-DB , SAP HANA Database , Problem

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